Why do startups burn so much money?
The cashback, the free deliveries and the losses that are sometimes a plan, and sometimes just a leak.
Start with one cup, one order, one customer. Does it make money or not?
Do You Make Money on Each One?An order can lose money today and still be worth it, if the customer stays. Here’s how to tell.
What Is a Customer Worth?Some customers are worth more than their own orders, because each one makes the product better for the rest.
Every New User Makes It BetterBurning money for growth is also a bet on costs: the bigger you get, the cheaper each unit becomes.
Why Bigger Gets CheaperWinning customers is expensive. Keeping them depends on how hard it is to leave.
Why Leaving Feels ExpensiveEvery one of these bets needs one thing to work: enough cash to survive until it pays off.
Profitable and Still Broke